Privacy policy
This policy explains what Pictora collects, why, who processes it and how long we keep it. Your images and prompts belong to you, and we don't sell your data or show you ads.
Data we collect
- Account details: your email address, and your name if you sign in with Google. We also record when you accepted the terms, that you confirmed you are 13 or older, and your account status.
- Prompts: the prompts and avoid text you write, the enhanced prompts the app suggests, and the settings you choose (style, model, size, quality).
- Images: the images Pictora generates for you, the versions you make by editing them, and any photos you upload to edit.
- Usage: your jobs and their results, the points you use each day, and any reports you send.
- Moderation records: prompts and uploads that our safety checks block, with the reason.
- Technical data: your IP address and browser details in our server logs, used to run and protect the service.
We use cookies only to keep you signed in. We don't use advertising or third-party tracking cookies.
How we use your data
We use your data to run Pictora for you: to sign you in, make and store your images, show your gallery and keep track of your daily allowance. We also use it to keep the service safe, to prevent abuse, to answer your questions and to meet our legal duties.
Providers that process your prompts
To make your images, we send your prompts, and the images you edit, to the company whose model you use. These providers process the data on our behalf:
- OpenAI, for GPT Image models and for the moderation checks on prompts and uploads.
- Google, for Gemini image models, and for Google sign-in if you choose it.
- Amazon Web Services (AWS), which hosts Pictora, stores your account, prompts and images, and runs Amazon Bedrock models.
The prompt enhancer, which rewrites your prompt before an image is made, runs on a model from one of these providers.
We don't share your data with anyone else, except where the law requires it.
No training on your data
We don't use your prompts, uploads or images to train AI models, and we use our providers' services on terms under which they don't train their models on the data we send them.
Retention
- Images and prompts stay in your gallery until you delete them. Uploaded photos that are never used in an edit are removed after 1 day.
- Account deletion: when you delete your account in the app, your images and data are removed within 30 days.
- Moderation logs of blocked requests are kept for 90 days, then deleted.
- Server logs are kept for up to 90 days.
Where your data is stored
Pictora is a US-only service. Your data is stored and processed in the United States, in a single AWS region. Our providers may process prompts in other locations under their own data protection terms.
Children
Pictora is not for children under 13, and we don't knowingly collect data from them. If you believe a child under 13 has an account, contact us and we will delete it.
Your choices
You can download and delete your images at any time, and delete your account in the app. To ask for a copy of your data, or for anything else about your privacy, contact us.
Changes to this policy
We will post any changes on this page. If a change is significant, we will tell you in the app.
Contact
Email contact@rpillai.dev with any question or request about your privacy.